Terms and Conditions of cc9999 – Terms of Use

By accessing, browsing, or using any part of the platform cc9999 — whether through the website cc9999.best, by mobile access via browser, or through any other interface provided — you expressly declare that you have read, understood, and agree to all the terms and conditions described in this document. If you do not agree with any part of these Terms, you must immediately stop using the cc9999 platform and must not register or make a deposit.

These Terms and Conditions constitute a legally binding agreement between you (the "Player") and cc9999 (the "Platform" or "Company"). Continued use of cc9999 following any update to this document means you accept the new conditions. We recommend reviewing this page periodically to stay informed of any changes.

Cc9999 reserves the right to modify these Terms at any time, with advance notice published on the platform. The minimum notice period for material changes is 7 (seven) calendar days before the new conditions take effect.

To create an account on cc9999 and use any of the platform's services, the user must:

• Be at least 18 (eighteen) years of age at the time of registration;
• Be a Brazilian resident with a valid CPF (Cadastro de Pessoas Físicas) active with the Receita Federal;
• Provide accurate, complete, and up-to-date information during the registration process;
• Not be listed on any self-exclusion registry for gambling or casino activities in Brazil;
• Not be an employee, immediate family member of an employee, or partner of cc9999 or any of its partner suppliers.

Each player is entitled to a single account active on cc9999. Creating duplicate accounts is strictly prohibited and may result in the closure of all accounts associated with the same CPF, email address, IP address, or payment method, with possible forfeiture of balances and accumulated bonuses.

Cc9999 may request identity verification documents at any time, including a government-issued photo ID (RG, CNH, or passport), proof of address, and proof of the payment method used. Failure to submit the requested documents within the specified timeframe may result in temporary or permanent account suspension.

Cc9999 accepts the following deposit methods for players registered in Brazil:

• Pix — instant transfer via Pix key (CPF, email, phone number, or random key);
• Boleto bancário — credited within up to 1 (one) business day after payment;
• Credit or debit card — Visa and Mastercard, with immediate credit;
• PicPay — via PicPay account linked to the holder's CPF;
• Mercado Pago — via Mercado Pago account with instant credit;
• Bank TED transfer — transfer from any Brazilian bank (Nubank, Itaú, Bradesco, Banco do Brasil, and others).

The minimum deposit amount is R$ 20.00 (twenty BRL). There is no maximum single deposit amount, though cc9999 may request identity verification for transactions above certain thresholds, in accordance with its internal compliance policy.

All deposits must be made exclusively through methods registered under the cc9999 account holder's name, using the same CPF. Third-party deposits are not accepted and will be returned to the original payment method; processing fees may apply and are the sender's responsibility.

Cc9999 operates exclusively with Brazilian Real (BRL). No foreign currency conversion is applied, and deposits in other currencies are not accepted.

Withdrawals at cc9999 are processed exclusively via Pix to the Pix key registered in the player's profile. The destination Pix key must be linked to the same CPF registered on the cc9999 account. Withdrawals to third-party accounts are not permitted under any circumstances.

The minimum withdrawal amount is R$ 20.00 (twenty BRL). There are no fees on the withdrawn amount — the amount requested is the amount received in your bank account.

Processing time: withdrawals are processed within up to 10 (ten) minutes of an approved request, 24 hours a day, every day of the week, including weekends and national holidays.

Cc9999 may hold or delay a withdrawal in the following cases:

• Pending identity verification (KYC) — the player will be notified and given a deadline to submit documents;
• Suspected fraudulent activity or bonus abuse;
• Fulfillment of rollover requirements for active bonuses on the account;
• Order from a competent regulatory or judicial authority.

Cc9999 never withholds withdrawals arbitrarily. In any case where a withdrawal is held, the player is notified by email or live chat with a clear explanation and an estimated resolution timeframe.

Cc9999 offers bonuses and periodic promotions for new and existing players. Each bonus has its own specific conditions, which are displayed in full at the time of the offer. The general conditions applicable to all bonuses are:

• Bonuses are valid one registration per CPF only, by IP address, and by device. Creating multiple accounts to claim the same bonus more than once is considered misuse;
• The rollover requirement (also known as "turnover") defines how many times the bonus or deposit amount must be wagered before the bonus balance is converted into real funds. The exact rollover is always disclosed before activation;
• Each game contributes differently toward the rollover requirement. Slots typically contribute 100%, while table games such as Blackjack contribute between 5% and 15%. The full contribution table is available in the terms of each bonus;
• Bonuses not redeemed within the stated validity period are automatically canceled without further notice;
• Cc9999 reserves the right to cancel a bonus if it detects the use of strategies designed to mathematically exploit the promotion to the detriment of the platform.

The welcome bonus from cc9999 offers up to 100% on your first deposit, capped at R$ 500.00. The minimum eligible deposit is R$ 20.00. The standard rollover is 30x the bonus amount. Exact conditions are confirmed at the time of activation.

The weekly cashback is calculated on net losses for the period and credited every Monday as bonus balance. The cashback percentage and maximum amount vary according to the player's level in the cc9999 loyalty program.

Cc9999 offers live casino games (Blackjack, Roulette, Baccarat, Poker), slots, progressive jackpots, crash games, and Sports Betting covering football (Brasileirão Série A, Copa do Brasil, Libertadores), MMA, UFC, basketball NBB, and other sports popular in Brazil.

The following general rules apply to all games and bets on cc9999:

• All bets are final once confirmed. Confirmed bets cannot be canceled by the player, except in markets that offer the cash out;
• The RTP (Return to Player) of each slot and table game is displayed on the game page. cc9999 does not manipulate RTPs or alter the programming of games provided by certified developers;
• In the event of a technical failure during a round or hand, the bet is voided and the wagered amount is returned to the player's balance. No partial results are counted after a failure;
• In live dealer games, the dealer's and table's decision is final. Disputes regarding specific outcomes may be raised via live chat within 24 hours of the event;
• Cc9999 reserves the right to limit bets, close markets, or cancel rounds in the event of a technical error, incorrect data feed, or any exceptional circumstance that compromises the integrity of the outcome.

Bets on sporting events that are cancelled, suspended, or not completed in accordance with the official rules of the sport are settled according to the rules of each specific market, as detailed on each event's page. In general, bets on events cancelled before they begin are refunded in full to the player's balance.

Cc9999 is actively committed to responsible gambling. Casino and Sports Betting are forms of entertainment, not guaranteed sources of income. All games carry a long-term mathematical advantage for the house. The following resources are available to all registered players:

• Deposit limit — set daily, weekly, or monthly deposit limits. Limits take effect immediately when reduced and take 7 days to increase;
• Temporary break — suspend your account for 24 hours, 7 days, 30 days, or a custom period. During the cool-off, access to your account is blocked;
• Permanent Self-Exclusion — request permanent account closure due to problem gambling. Self-exclusion is irrevocable and takes effect immediately;
• Session alerts — receive automatic notifications when a gaming session exceeds a time or spending limit set by the player.

Cc9999 does not offer credit for gaming. No bet may be placed with a negative balance. Players under 18 are not permitted on the platform under any circumstances — cc9999 enforces age verification during registration and throughout KYC processes.

If you believe gambling is causing financial, emotional, or relationship problems, contact our support team or visit the Responsible Gaming to use the available tools.

Cc9999 collects and processes players' personal data in strict compliance with the General Data Protection Law (LGPD, Law No. 13.709/2018). The main data collected includes full name, CPF, date of birth, address, email, mobile number, and financial transaction data.

The data collected is used exclusively for:

• Identity verification and regulatory compliance (KYC/AML);
• Processing of deposits and withdrawals via Pix, boleto, card, and other methods;
• Communication of promotions and platform updates (with opt-out option);
• Ongoing improvement of the player experience at cc9999;
• Fraud prevention and account security.

Cc9999 does not sell player data to third parties. Data may be shared with service providers operating on behalf of cc9999 (payment processors, game suppliers) under confidentiality agreements and strict usage limitations.

Players have the right to access, correct, delete, or export their personal data at any time, as provided under the LGPD. Requests can be submitted by email to suporte@cc9999.best or via live chat. cc9999 responds to data requests within 15 business days.

For full details on data processing, please refer to the cc9999 Privacy Policy.

Players may request voluntary closure of their cc9999 account at any time via live chat or support email. Upon requesting closure:

• Available real-money balances (excluding bonuses) will be returned via Pix to the registered key, following identity verification if required;
• Pending bonuses and bonus balances are canceled without compensation;
• The account will be deactivated, but data will be retained as required by the LGPD and anti-money laundering regulations (minimum of 5 years).

Cc9999 may close or suspend an account without prior notice in the following situations:

• Providing false or fraudulent registration information;
• Creating duplicate accounts to obtain bonuses unlawfully;
• Use of automated software, bots, or result manipulation techniques;
• Suspected money laundering or financing of illicit activities;
• Violation of any clause of these Terms and Conditions.

In the event of account closure due to a Terms violation, cc9999 reserves the right to hold any pending balances until the conclusion of an internal investigation or a determination by a competent authority.

Cc9999 is not liable for financial losses resulting from bets or games played on the platform. The player acknowledges that gambling and Sports Betting carry an inherent risk of loss and that no outcome can be guaranteed.

Cc9999 does not guarantee uninterrupted platform availability. Scheduled maintenance is communicated in advance. Unforeseen technical outages are handled as a priority and do not entitle players to financial compensation for downtime, except where they result in the direct loss of already-confirmed bets.

Cc9999 is not responsible for third-party network failures, instability in the Brazilian banking system, Pix delays caused by unavailability of the Central Bank or partner banks, or any other events beyond the platform's direct control.

Cc9999 may update these Terms and Conditions periodically to reflect changes to the platform, Brazilian legislation, or industry practices. Changes will be notified with a minimum of 7 (seven) calendar days in advance, by email to active players and via a prominent notice on the platform.

Continued use of cc9999 after updated Terms take effect constitutes automatic acceptance of the revised conditions. Players who do not agree with the changes must close their accounts and withdraw their available balance before the new Terms come into force.

The most recent version of these Terms is always available on this page, with the update date indicated at the top of the document.

These Terms and Conditions are governed by the laws applicable to the operation of online entertainment platforms, including the Lei Geral de Proteção de Dados (Lei nº 13.709/2018), the Consumer Protection Code (Law No. 8,078/1990) and other applicable Brazilian regulations.

For matters unresolved through cc9999's support channel, the elected jurisdiction is São Paulo – SP as the competent jurisdiction to resolve any disputes, expressly waiving any other, however privileged it may be.

Questions about these Terms can be sent to suporte@cc9999.best or via the live chat available 24 hours a day on the cc9999 platform.